Returns

RETURN CONDITIONS

We accept returns within 14 days of your delivery date.

• Customers are responsible for return postage costs.
• Items must be returned in original saleable condition – unworn, unwashed, undamaged, with all original tags and packaging.
• Returns that do not meet these conditions may be refused and sent back to the customer.
• Sale and clearance items are final  and cannot be returned.

HOW TO RETURN

Visit the Returns Portal

Go to returns.365daysonline.com or click the Returns link in the footer of our website.

1. Enter Your Order Details
   Provide your order number and the email address used at checkout.
2. Select Items for Return                                                                      Choose the item(s) you wish to return and indicate your reason.
3. Prepare Your Return -Repack your item securely, include proof of purchase (order number), Return via Australia Post using your preferred shipping method.
4. Processing

Once we receive and inspect the item(s), we will process the return if it meets our return requirements.

Note: We do not accept liability for lost returns. Please retain your tracking number for reference.

REFUNDS & EXCHANGES

• Approved refunds will be issued to your original payment method.
• Afterpay purchases will be refunded via your Afterpay account.
• Postage costs will be deducted from approved refunds.
• For exchanges, we recommend placing a new order to ensure availability.
• We do not offer store credit.

Need Help?

Contact our customer care team at hello@365days.com.au

Thank you for shopping with 365 Days Online.